Best Practices When Using Job Board Integrations
If you're an HR Partner customer subscribed to either the Premium or VIP plans, you have access to our Recruitment feature. As a part of this feature in the system, you get access to our external job board integrations. You can learn all about them in our article External Job Board Integrations.
When you have these integrations turned 'ON', the job listings you publish in HR Partner will automatically push to the external job boards you have enabled! However, before you publish your jobs, you must structure the contents of your job listings to be compatible with their parameters.
Best Practices
Here are the Best Practices when Using Job Board Integrations:
- URL in Job Listings
- External job boards discourage ANY outside links that are posted in a Job Listing, and will not sync a listing if there is a URL / weblink contained within the Job Listing description area. The reason for this is they want to keep traffic on their own site.
- They will also go as far as stripping any outside URL from the Job Description entirely.
- This includes URLs AND email addresses.
- Job Listing Title
- It's best to include a 'neutral' job title that doesn't include locations, exclamation points, or excessive letters. For example, if you have a Job Listing entitled "Customer Success Implementation Specialist - remote! flexible schedule!", we suggest changing it to "Customer Success Specialist". Essentially, the simpler the better.
- Location
- Does the 'Location' listed have a valid address, city, and zip/postcode listed?
- The Job Listing can have details about a 'remote' option available or can be a 'remote' or 'work-from-home' job listing, but the best practice is to include an active address in place of the word 'Remote'. (Tip: it'd be great to input your corporate address or mailing address)
- Employment Status
- Although HR Partner allows completely custom Employment Statuses, Indeed sticks to formal employment status options. Check the Job Listing for an Employment Status that looks outside the norm.
PRO-TIP: Indeed has a Job Posting Standards list that confirms many of these areas. You can read through the full list of Job Posting Standards here.
If your Job Listings have anything to improve from the above list, the best course of action is to 'copy' the Job Listing and repost with the necessary improvements. Then, wait 24 hours to see if the listing has pulled through to the external job board.
Specifically regarding Indeed, following the 24-hour mark, if the job is still not visible and there are no other obvious issues, then you will need to speak with your Indeed rep directly.
How to Edit Your Job Listing for External Job Board Visibility
If your published Job Listings are not visible on our integrated external job boards, you will need to make the suggested changes listed above to see if that resolves the issue. To ensure these types of changes are pushed through to the external job board(s), you will need to 'copy' the Job Listing, make the changes in the new Job Listing, mark that one as published and active, and mark the old listing as inactive.
To do this, select the 'copy' icon for the Job Listing you need to make changes to. This will duplicate the job listing. You will be taken straight to the edit screen where you can change relevant details and save the listing.
Once you have your new Job Listing with the needed changes and mark it as active and published, you can mark the original listing as inactive. You can still view and interact with applicants within inactive jobs.